What is Telehealth?

Telehealth is the new frontier of convenient, effective healthcare, based on medical evaluation or treatment from a distance. Our aim is to provide the same level of care as physically seeing a doctor in an office, but with less hassle for our patients, and often less expense as well.

Telehealth can be done in a range of ways, by phone, on chat, a written assessment, or even by video conference. Our HIPAA compliant software enables patients to conveniently speak with their physician using their smartphone or computer, which means no more waiting rooms, delays or long travel times.

Are your telehealth professionals the same level as my regular health providers?

All of our physicians possess the mandatory state medical licenses, controlled substance licenses and individual state DEA licenses required to treat US based patients. Telehealth means no compromise on treatment or health outcomes, simply more convenience for you.

Will Peter MD replace my primary care provider?

Peter MD is complementary to your primary care provider, we’re not designed to fully replace them. We also recommend keeping your PCP and other healthcare providers informed about your treatment while using Peter MD services. We make it easy to share your medical information with your PCP or other healthcare providers, just message our customer support team.

Is it legal to prescribe medication online?

Yes, telehealth technology lets our specialist physicians provide high level care for patients remotely. Every specialist you interact with is licensed to prescribe medicine and treat patients in your state. As of May 11, 2023 the Ryan Haight Act was re-implemented meaning any patient receiving a controlled substance must be seen in person by a Peter MD physician or Peter MD referring physician first.

Yes, you can request to increase your dose of certain medications. In order for a dosage change a consultation with your Peter MD physician is required. You can schedule a consultation from your Account page and during a renewal visit.

How is my order shipped?

All Peter MD Orders are shipped directly to your door in discreet custom packaging with individual doses clearly noted.

Can I claim insurance for Peter MD treatment?

Peter MD services, products, and medications are not covered by health insurance policies.

Can I return my shipment?

Unfortunately, due to the prescription nature of our service all sales are final and we don’t accept returns of prescription products for reuse or resale. However, if you believe an error has been made in filling your prescription, please contact us at support@getpetermd.com

How much will my treatment cost?

Our plans start from as little as $29 per month, however the exact cost of your treatment may vary based on the type and amount of medication you receive for your specific health issues. Please visit the page related to your health problem for more information.

Can I cancel my membership at any time?

Yes, you may cancel your membership at any time via the Member Account page. All subscriptions can be canceled at any time, the only exception being our TRT programs which will require at least a 6 month commitment. The individual receiving TRT therapy will have multiple physician consultations to review lab diagnostics and symptoms resolution ratings in the first 6 months for proper optimization. After the initial 6 months, depending on the subscription chosen, you are able to discontinue at anytime.

How do I make Payment?

Peter MD is a subscription based service, allowing us to be the most cost effective wellness clinic in the US. Payments are auto drafted on the date your selected program is purchased. Our Customer Support team is on hand for any further queries.

Can I claim insurance for Peter MD treatment?

Yes! Peter MD is the only national Mens Health clinic that allows patients to use their insurance for all lab work. Since all of our physicians are properly licensed in each state, patients are able to receive a hefty discount. All we require is a small $25 processing fee.